https://helpforum.sky.com/t5/Broadband/ONT-box-alarm-light-solid-red/m-p/4585163#M380795 <P>I have no internet connection and on checking there is a solid red light on the ONT box. I have rebooted the box but still the same. Can someone please advise and or initiate a repair as I have great need for use of internet this evening.&nbsp;</P> Mon, 11 Mar 2024 16:52:29 GMT mrsbilko 2024-03-11T16:52:29Z https://helpforum.sky.com/t5/Broadband/ONT-box-alarm-light-solid-red/m-p/4585163#M380795 <P>I have no internet connection and on checking there is a solid red light on the ONT box. I have rebooted the box but still the same. Can someone please advise and or initiate a repair as I have great need for use of internet this evening.&nbsp;</P> Mon, 11 Mar 2024 16:52:29 GMT https://helpforum.sky.com/t5/Broadband/ONT-box-alarm-light-solid-red/m-p/4585163#M380795 mrsbilko 2024-03-11T16:52:29Z https://helpforum.sky.com/t5/Broadband/ONT-box-alarm-light-solid-red/m-p/4585192#M380802 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/31571">@mrsbilko</a>&nbsp;wrote:<BR /> <P>&nbsp;I have great need for use of internet this evening.&nbsp;</P> <HR /></BLOCKQUOTE> <P>Unfortunately that's very unlikely to happen.&nbsp; LOS is Loss Of Signal and indicates there's no light coming down the optical cable, and needs logging as a fault with Sky for investigation by Openreach.</P> <P>&nbsp;</P> <P>Openreach <STRONG>target</STRONG> time to fix is within two working days from tomorrow morning.</P> Mon, 11 Mar 2024 17:09:59 GMT https://helpforum.sky.com/t5/Broadband/ONT-box-alarm-light-solid-red/m-p/4585192#M380802 TimmyBGood 2024-03-11T17:09:59Z