topic WiFi connection not working in Broadband

WiFi connection not working

Deewhite — Sat, 09 Mar 2024 22:13:52 GMT

Hi, yesterday I reconnected my sky box and everything worked for about an hour. After that I have had the internet connection chipping in and out of connectivity. Today it is completely not connected. Can someone help me please?

Re: WiFi connection not workings

somie — Sat, 09 Mar 2024 22:19:34 GMT

Mine also not working in wv4

Re: WiFi connection not working

Highlinder — Sun, 10 Mar 2024 08:00:17 GMT

@Deewhite & @somie Are you still having issues with your connections and have you been able to run the broadband test to see if it is able to find an external fault?

Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.
https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic

If it finds an external fault it should enable you to book an engineer.

Re: WiFi connection not working

biatch28 — Sun, 10 Mar 2024 09:31:08 GMT

My broadband has been dropping in and out got up this morning it says connection failed I have just signed a new contract so if this sleeps happening I'm canceling and getting myninternet somewhere else it's a joke