topic Re: Does the sky router go into eco mode overnight? - No Alexa connection in the morning in Broadband

Does the sky router go into eco mode overnight? - No Alexa connection in the morning

Roberto69 — Fri, 08 Mar 2024 17:43:58 GMT

We have bulbs and plugs connected to Alexa. Recently when we wake around 6am the bulbs etc... aren't connected then they are connected when we leave home at around 6:30am. It's as though there's no internet connection overnight hence they aren't working. This has been happening for around the last 4 or 5 weeks. Everything was working fine before.
Any ideas anybody please

Re: Does the sky router go into eco mode overnight? - No Alexa connection in the morning

cookiemonsteruk — Fri, 08 Mar 2024 17:46:14 GMT

@Roberto69

The hub itself has eco ethernet which shouldn't afffct wifi IoT devices

Re: Does the sky router go into eco mode overnight? - No Alexa connection in the morning

cookiemonsteruk — Fri, 08 Mar 2024 17:51:09 GMT

@Roberto69

However sky q tv does have eco mode as well and can shut down wifi between 12:45-05:45 in the morning

To switch off eco mode on the sky q tv

https://www.sky.com/help/articles/using-the-standby-settings

Re: Does the sky router go into eco mode overnight? - No Alexa connection in the morning

Roberto69 — Fri, 08 Mar 2024 19:21:42 GMT

Thank you - I checked my settings and it's set at 'none'. I set it to active and then back to none. I'll see if this helps