https://helpforum.sky.com/t5/Broadband/The-phones-in-our-house-plus-smart-tv-is-not-picking-up-Wi-Fi-or-a-connection-but-the-green-lights-a/m-p/4582508#M380221 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3989077">@SarahCP1</a></SPAN> . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Fri, 08 Mar 2024 09:24:35 GMT Lisa-P1987 2024-03-08T09:24:35Z https://helpforum.sky.com/t5/Broadband/The-phones-in-our-house-plus-smart-tv-is-not-picking-up-Wi-Fi-or-a-connection-but-the-green-lights-a/m-p/4580547#M379837 <P>Our hub has 3 green lights and checking my connection on the app says everything is good. However I can't get Wi-Fi on any phone or smart tv.&nbsp;<BR />the hub is there when I look on settings but it's just swirling. I've tried turning everything on and off again. Any help appreciated.&nbsp;</P> Tue, 05 Mar 2024 18:44:10 GMT https://helpforum.sky.com/t5/Broadband/The-phones-in-our-house-plus-smart-tv-is-not-picking-up-Wi-Fi-or-a-connection-but-the-green-lights-a/m-p/4580547#M379837 SarahCP1 2024-03-05T18:44:10Z https://helpforum.sky.com/t5/Broadband/The-phones-in-our-house-plus-smart-tv-is-not-picking-up-Wi-Fi-or-a-connection-but-the-green-lights-a/m-p/4580816#M379904 <P>Hi there, <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3989077">@SarahCP1</a></SPAN>. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.&nbsp;<BR /><BR />Just look out for the colourful bubble to start the conversation.<BR /><BR />Here's more information on how Community Messaging works - <A href="https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147" target="_blank">https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147</A>&nbsp;</P> Wed, 06 Mar 2024 09:02:35 GMT https://helpforum.sky.com/t5/Broadband/The-phones-in-our-house-plus-smart-tv-is-not-picking-up-Wi-Fi-or-a-connection-but-the-green-lights-a/m-p/4580816#M379904 Addie15 2024-03-06T09:02:35Z https://helpforum.sky.com/t5/Broadband/The-phones-in-our-house-plus-smart-tv-is-not-picking-up-Wi-Fi-or-a-connection-but-the-green-lights-a/m-p/4582508#M380221 <P>We are still looking to help you <SPAN style="background: var(--ck-color-mention-background); color: var(--ck-color-mention-text);"><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3989077">@SarahCP1</a></SPAN> . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks</P> Fri, 08 Mar 2024 09:24:35 GMT https://helpforum.sky.com/t5/Broadband/The-phones-in-our-house-plus-smart-tv-is-not-picking-up-Wi-Fi-or-a-connection-but-the-green-lights-a/m-p/4582508#M380221 Lisa-P1987 2024-03-08T09:24:35Z