topic Re: Slow and unstable internet in Broadband

Slow and unstable internet

SlowNetJoke — Thu, 07 Mar 2024 11:50:54 GMT

Done all the usual, reset hub, ethernet only connection, made sure nothing else is downloading, changed the channel, rebooted the wifi boosters, connection still pants.

Internet speed test

Testing upload…
3.23

Mbps download

0.08

Supposed to be a 70 down and 20 up line.

Won't be renewing at this rate. the whole "help" system is designed to provide as little help as possible.

Re: Slow and unstable internet

jamesn123 — Thu, 07 Mar 2024 11:55:14 GMT

@SlowNetJoke

Threatening to not renew wont get you anywhere on the forum as its mainly customer to customer based.

If you want help please post your router stats.

Re: Slow and unstable internet

TimmyBGood — Thu, 07 Mar 2024 12:34:37 GMT

@SlowNetJoke wrote:

Testing upload…
3.23

Mbps download

0.08

Supposed to be a 70 down and 20 up line.

Won't be renewing at this rate.

Unfortunately the copper part of an FTTC circuit is quite susceptible to that kind of impairment, and it would need to be resolved by Openreach. Note that any other FTTC ISP you switched to would just inherit the same issue.