topic Re: Slow internet speeds in Broadband

Slow internet speeds

Discodave — Wed, 06 Mar 2024 22:03:48 GMT

Sky's broadband checker is telling me I'm getting 36gb download speeds but other sites are showing 7gb - it is really slow so I'm not convinced Sky's own is correct - any suggestions of what I can do? Thank you

Re: Slow internet speeds

daveNOS — Thu, 07 Mar 2024 08:58:29 GMT

@Discodave Sky's test shows your line access speed(that is the speed your router connects to the cabinet/exchange), independent tests show the throughout to your device and that will always be slower due in part to the unavoidable overheads(around 8%) and inevitably interference if using wireless.

Re: Slow internet speeds

jamesn123 — Thu, 07 Mar 2024 11:12:29 GMT

@Discodave

As mentioned already the Sky check shows the line speed from cabinet to your hub. Whereas any other speedtest is often slower because you are using WiFi rather than ethernet. Have you run an ethernet based speedtest?

I'd also note that the correct unit is 'Mbps' not 'gb'