https://helpforum.sky.com/t5/Broadband/Unstable-Broadband-connection/m-p/4580178#M379753 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3988547">@Hatchy101</a>&nbsp;</P> <P>If you struggle post back here and I can escalate your post to chat with Sky.&nbsp;</P> Tue, 05 Mar 2024 12:09:00 GMT jamesn123 2024-03-05T12:09:00Z https://helpforum.sky.com/t5/Broadband/Unstable-Broadband-connection/m-p/4580000#M379697 <P>My broadband is dropping out regularly and has been over the last two weeks. Sky's broadband checker shows no problems except an unstable connection.</P><P>&nbsp;</P><P>In the hour that I have been working this morning, I have been cut out of Teams calls 5/6 times.</P><P>&nbsp;</P><P>I have an engineer booked for next Tuesday, but frankly am struggling to work at all. The agent said they would be a Wifi expert, but as I explained my computer is hard wired to the router.</P><P>&nbsp;</P><P>The connection dropped whilst I was writing this and these were the stats at that time:</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Hatchy101_0-1709630338907.png" style="width: 400px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/97919iDE678FB319327B97/image-size/medium?v=v2&amp;px=400" role="button" title="Hatchy101_0-1709630338907.png" alt="Hatchy101_0-1709630338907.png" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Hatchy101_0-1709630338907.png</span></span></P><P>&nbsp;</P><P>&nbsp;</P><P>They are currently showing:</P><P>&nbsp;</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="Hatchy101_1-1709630366326.png" style="width: 400px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/97920i0B3310A1A14E4DD9/image-size/medium?v=v2&amp;px=400" role="button" title="Hatchy101_1-1709630366326.png" alt="Hatchy101_1-1709630366326.png" /><span class="lia-inline-image-caption" onclick="event.preventDefault();">Hatchy101_1-1709630366326.png</span></span></P><P>&nbsp;</P><P>Any help appreciated.</P><P>&nbsp;</P><P>&nbsp;</P><P>&nbsp;</P> Tue, 05 Mar 2024 09:19:54 GMT https://helpforum.sky.com/t5/Broadband/Unstable-Broadband-connection/m-p/4580000#M379697 Hatchy101 2024-03-05T09:19:54Z https://helpforum.sky.com/t5/Broadband/Unstable-Broadband-connection/m-p/4580166#M379745 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3988547">@Hatchy101</a>&nbsp;</P> <P>You dont need a WiFi expert you need an Openreach engineer as you WAN is dropping</P> Tue, 05 Mar 2024 11:56:33 GMT https://helpforum.sky.com/t5/Broadband/Unstable-Broadband-connection/m-p/4580166#M379745 jamesn123 2024-03-05T11:56:33Z https://helpforum.sky.com/t5/Broadband/Unstable-Broadband-connection/m-p/4580169#M379747 <P>That was my assumption. I will try and speak to someone agan!</P> Tue, 05 Mar 2024 12:00:39 GMT https://helpforum.sky.com/t5/Broadband/Unstable-Broadband-connection/m-p/4580169#M379747 Hatchy101 2024-03-05T12:00:39Z https://helpforum.sky.com/t5/Broadband/Unstable-Broadband-connection/m-p/4580178#M379753 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3988547">@Hatchy101</a>&nbsp;</P> <P>If you struggle post back here and I can escalate your post to chat with Sky.&nbsp;</P> Tue, 05 Mar 2024 12:09:00 GMT https://helpforum.sky.com/t5/Broadband/Unstable-Broadband-connection/m-p/4580178#M379753 jamesn123 2024-03-05T12:09:00Z