https://helpforum.sky.com/t5/Broadband/Internet-box-is-slow/m-p/4579032#M379480 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3987491">@Maisie27</a>&nbsp;</P> <P>&nbsp;</P> <P>You would need to click maintenance along the top and sign in with</P> <P>&nbsp;</P> <P>Username&nbsp; &nbsp; &nbsp; admin</P> <P>Password&nbsp; &nbsp; &nbsp; &nbsp;sky or wifi password</P> <P>&nbsp;</P> <P>At the bottom of the maintenance page click show statistics and post that table</P> Sun, 03 Mar 2024 20:03:52 GMT cookiemonsteruk 2024-03-03T20:03:52Z https://helpforum.sky.com/t5/Broadband/Internet-box-is-slow/m-p/4579016#M379476 <P>reset box, done everything it's told us to do and it's still really slow all the time.</P> Sun, 03 Mar 2024 19:53:48 GMT https://helpforum.sky.com/t5/Broadband/Internet-box-is-slow/m-p/4579016#M379476 Maisie27 2024-03-03T19:53:48Z https://helpforum.sky.com/t5/Broadband/Internet-box-is-slow/m-p/4579021#M379478 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3987491">@Maisie27</a>&nbsp;</P> <P>&nbsp;</P> <P>Could you post your hub stats</P> <P>&nbsp;</P> <P><A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M101474" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/m-p/2855717#M101474</A></P> Sun, 03 Mar 2024 19:56:25 GMT https://helpforum.sky.com/t5/Broadband/Internet-box-is-slow/m-p/4579021#M379478 cookiemonsteruk 2024-03-03T19:56:25Z https://helpforum.sky.com/t5/Broadband/Internet-box-is-slow/m-p/4579029#M379479 <DIV class="">Status of your broadband and WiFi network</DIV><DIV class=""><SPAN class="">Broadband</SPAN> <SPAN>Connected</SPAN></DIV><DIV class=""><SPAN class="">WiFi</SPAN> <SPAN>Enabled</SPAN></DIV><DIV class=""><SPAN class="">WiFi Network Name (SSID)</SPAN> <SPAN>SKYYIETL</SPAN></DIV><DIV class=""><SPAN class="">WiFi Network Visible</SPAN> <SPAN>Yes</SPAN></DIV><DIV class=""><SPAN class="">Current WiFi Channel</SPAN> <SPAN>6 (2.4 GHz), 36 (5 GHz)</SPAN></DIV><DIV class=""><SPAN class="">WiFi Encryption</SPAN> WPA2-PSK</DIV><DIV><DIV class=""><SPAN class="">Voice</SPAN>Connected</DIV><HR /><DIV class="">&nbsp;</DIV></DIV> Sun, 03 Mar 2024 20:00:43 GMT https://helpforum.sky.com/t5/Broadband/Internet-box-is-slow/m-p/4579029#M379479 Maisie27 2024-03-03T20:00:43Z https://helpforum.sky.com/t5/Broadband/Internet-box-is-slow/m-p/4579032#M379480 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3987491">@Maisie27</a>&nbsp;</P> <P>&nbsp;</P> <P>You would need to click maintenance along the top and sign in with</P> <P>&nbsp;</P> <P>Username&nbsp; &nbsp; &nbsp; admin</P> <P>Password&nbsp; &nbsp; &nbsp; &nbsp;sky or wifi password</P> <P>&nbsp;</P> <P>At the bottom of the maintenance page click show statistics and post that table</P> Sun, 03 Mar 2024 20:03:52 GMT https://helpforum.sky.com/t5/Broadband/Internet-box-is-slow/m-p/4579032#M379480 cookiemonsteruk 2024-03-03T20:03:52Z https://helpforum.sky.com/t5/Broadband/Internet-box-is-slow/m-p/4579034#M379481 <DIV class=""><DIV class="">System Details</DIV><DIV class=""><SPAN class="">Manufacturer</SPAN><SPAN>Sky</SPAN></DIV><DIV class=""><SPAN class="">Model</SPAN><SPAN>SR203</SPAN></DIV><DIV class=""><SPAN class="">Firmware Version</SPAN><SPAN>7.03.0509.R</SPAN></DIV><DIV class=""><SPAN class="">DSL Firmware Version</SPAN><SPAN>A2pvfbH043p1.d26u</SPAN></DIV><HR /><DIV><DIV class="">Modem</DIV><DIV class=""><SPAN class="">Modem Status</SPAN><SPAN>Connected</SPAN></DIV><DIV class=""><SPAN class="">Traffic Type:</SPAN><SPAN>PTM</SPAN></DIV><DIV class=""><SPAN class="">Line Rate - Upstream (Kbps):</SPAN><SPAN>20000</SPAN></DIV><DIV class=""><SPAN class="">Line Rate - Downstream (Kbps):</SPAN><SPAN>80000</SPAN></DIV><DIV class=""><SPAN class="">IPv6 Loopback Address</SPAN><SPAN>2a02:c7c:32b3:8300::1/128</SPAN></DIV><HR /><DIV><DIV class="">Broadband Port</DIV><DIV class=""><SPAN class="">MAC Address</SPAN><SPAN>80:75:1f:6d:df:72</SPAN></DIV><DIV class=""><SPAN class="">IPv4 Address</SPAN><SPAN>176.27.77.245</SPAN></DIV><DIV class=""><SPAN class="">Network Type</SPAN><SPAN>MER</SPAN></DIV><DIV class=""><SPAN class="">IPv4 Subnet Mask</SPAN><SPAN>255.255.252.0</SPAN></DIV><DIV class=""><SPAN class="">Gateway IPv4 Address</SPAN><SPAN>176.27.76.1</SPAN></DIV><DIV class=""><SPAN class="">IPv4 Domain Name Server</SPAN><SPAN>90.207.238.97, 90.207.238.99</SPAN></DIV><DIV class=""><SPAN class="">Gateway IPv6 Address</SPAN><SPAN>fe80::22</SPAN></DIV><DIV class=""><SPAN class="">IPv6 Domain Name Server</SPAN><SPAN>&nbsp;</SPAN></DIV><DIV class=""><SPAN class="">IPv6 Global Address</SPAN><SPAN>2a02:c7c:32b3:8300::1/64</SPAN></DIV><DIV class=""><SPAN class="">IPv6 Link Local Address</SPAN><SPAN>fe80::8275:1fff:fe6d:df72</SPAN></DIV><DIV class=""><SPAN class="">IPv6 Delegated Prefix</SPAN><SPAN>2a02:c7c:32b3:8300::/56</SPAN></DIV><HR /></DIV><DIV class="">LAN Port</DIV><DIV class=""><SPAN class="">MAC Address</SPAN><SPAN>80:75:1f:6d:df:71</SPAN></DIV><DIV class=""><SPAN class="">IPv4 Address</SPAN><SPAN>192.168.0.1</SPAN></DIV><DIV class=""><SPAN class="">DHCPv4</SPAN><SPAN>On</SPAN></DIV><DIV class=""><SPAN class="">IPv4 Subnet Mask</SPAN><SPAN>255.255.255.0</SPAN></DIV><DIV class=""><SPAN class="">IPv6 ULA</SPAN><SPAN>fde8:d7d1:6725:0:8275:1fff:fe6d:df70/64</SPAN></DIV><DIV class=""><SPAN class="">IPv6 Global Address</SPAN><SPAN>2a02:c7c:32b3:8300::1</SPAN></DIV><DIV class=""><SPAN class="">IPv6 Link Local Address</SPAN><SPAN>fe80::8275:1fff:fe6d:df71</SPAN></DIV><DIV class=""><SPAN class="">DHCPv6</SPAN><SPAN>On</SPAN></DIV><HR /><DIV class="">WiFi Port</DIV><DIV class=""><SPAN class="">Name (SSID)</SPAN> <SPAN>SKYYIETL</SPAN></DIV><DIV class=""><SPAN class="">Region</SPAN> <SPAN>Europe </SPAN></DIV><DIV class=""><SPAN class="">Current Channel</SPAN> <SPAN>6 (2.4 GHz), 36 (5 GHz)</SPAN></DIV><DIV class=""><SPAN class="">WiFi AP</SPAN> <SPAN>Enabled</SPAN></DIV><DIV class=""><SPAN class="">Broadcast Name</SPAN> <SPAN>Yes</SPAN></DIV><HR /><DIV class="">Voice</DIV><DIV class=""><SPAN class="">Voice Status</SPAN> <SPAN>Connected</SPAN></DIV><HR /><DIV class="">Connection Status Show Statistics</DIV></DIV></DIV><DIV class="">&nbsp;</DIV><P>&nbsp;</P> Sun, 03 Mar 2024 20:06:40 GMT https://helpforum.sky.com/t5/Broadband/Internet-box-is-slow/m-p/4579034#M379481 Maisie27 2024-03-03T20:06:40Z https://helpforum.sky.com/t5/Broadband/Internet-box-is-slow/m-p/4579039#M379483 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3987491">@Maisie27</a>&nbsp; You need to click show statistics for the info that has been requested.</P> <P>&nbsp;</P> <P>&nbsp;</P> Sun, 03 Mar 2024 20:14:13 GMT https://helpforum.sky.com/t5/Broadband/Internet-box-is-slow/m-p/4579039#M379483 GD1 2024-03-03T20:14:13Z