https://helpforum.sky.com/t5/Broadband/Wifi-and-broadband-keep-dropping/m-p/4578953#M379463 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2927013">@pix1e5</a>&nbsp; From the router stats you have provided there have been no drops. Have you tried another cable and is there other ports on the router you can try with the ethernet cable?</P> Sun, 03 Mar 2024 18:11:13 GMT Highlinder 2024-03-03T18:11:13Z https://helpforum.sky.com/t5/Broadband/Wifi-and-broadband-keep-dropping/m-p/4578472#M379352 I got sky Q at the start of January and since then my WiFi keeps dropping - I know, it shouldn't make a difference given that sky Q is telly, but it's what's been happening! My sky router is connected to my sky Q box via ethernet but it still keeps saying I'm not connected whenever the WiFi drops, and when I try to reconnect it via ethernet or wifi it doesn't find an IP address. If I run checks through my sky it says everything is fine, but this is happening multiple times every day, to the extent I'm having to use my phone as a hotspot for work and gaming Sat, 02 Mar 2024 20:57:06 GMT https://helpforum.sky.com/t5/Broadband/Wifi-and-broadband-keep-dropping/m-p/4578472#M379352 pix1e5 2024-03-02T20:57:06Z https://helpforum.sky.com/t5/Broadband/Wifi-and-broadband-keep-dropping/m-p/4578910#M379449 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2927013">@pix1e5</a>&nbsp;Could you please post your router stats following the link below.<BR /><A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101474" target="_blank">https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717#M101474</A></P> Sun, 03 Mar 2024 17:09:29 GMT https://helpforum.sky.com/t5/Broadband/Wifi-and-broadband-keep-dropping/m-p/4578910#M379449 Highlinder 2024-03-03T17:09:29Z https://helpforum.sky.com/t5/Broadband/Wifi-and-broadband-keep-dropping/m-p/4578918#M379451 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="1000044778.jpg" style="width: 1080px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/97885iF27797244FF0F115/image-size/medium?v=v2&amp;px=400" role="button" title="1000044778.jpg" alt="1000044778.jpg" /></span></P><P> </P> Sun, 03 Mar 2024 17:19:14 GMT https://helpforum.sky.com/t5/Broadband/Wifi-and-broadband-keep-dropping/m-p/4578918#M379451 pix1e5 2024-03-03T17:19:14Z https://helpforum.sky.com/t5/Broadband/Wifi-and-broadband-keep-dropping/m-p/4578953#M379463 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2927013">@pix1e5</a>&nbsp; From the router stats you have provided there have been no drops. Have you tried another cable and is there other ports on the router you can try with the ethernet cable?</P> Sun, 03 Mar 2024 18:11:13 GMT https://helpforum.sky.com/t5/Broadband/Wifi-and-broadband-keep-dropping/m-p/4578953#M379463 Highlinder 2024-03-03T18:11:13Z