https://helpforum.sky.com/t5/Broadband/Router/m-p/4577679#M379194 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3985726">@Andrew7234</a>Can you run the broadband test the next time it happens before you reset as then it might be able to find the fault and enable you to book an engineer.</P><P>&nbsp;</P><P>Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Fri, 01 Mar 2024 18:20:27 GMT Highlinder 2024-03-01T18:20:27Z https://helpforum.sky.com/t5/Broadband/Router/m-p/4577370#M379144 <P>My router keeps dropping out. It can be fine for weeks but yesterday and today it lost connection. The only way to reset is to power off the router&nbsp;</P> Fri, 01 Mar 2024 12:30:58 GMT https://helpforum.sky.com/t5/Broadband/Router/m-p/4577370#M379144 Andrew7234 2024-03-01T12:30:58Z https://helpforum.sky.com/t5/Broadband/Router/m-p/4577679#M379194 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3985726">@Andrew7234</a>Can you run the broadband test the next time it happens before you reset as then it might be able to find the fault and enable you to book an engineer.</P><P>&nbsp;</P><P>Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Fri, 01 Mar 2024 18:20:27 GMT https://helpforum.sky.com/t5/Broadband/Router/m-p/4577679#M379194 Highlinder 2024-03-01T18:20:27Z