topic Wifi Max hub awaiting dispatch in Broadband

Wifi Max hub awaiting dispatch

AndyR1969 — Thu, 29 Feb 2024 11:53:11 GMT

Ordered Sky Wifi Max on the 18th. My order is showing that the Hub is still awaiting dispatch 11 days later...not impressed so far.

Re: Wifi Max hub awaiting dispatch

jamesn123 — Thu, 29 Feb 2024 12:04:13 GMT

@AndyR1969

I'll escalate your post to Sky so you can chat to them. Look out for a message on the forum

Re: Wifi Max hub awaiting dispatch

TimmyBGood — Thu, 29 Feb 2024 12:05:35 GMT

@AndyR1969

Just to be clear, is that an add-on/upgrade to existing Sky Broadband, or a new order for inernet service from Sky as an ISP?

Re: Wifi Max hub awaiting dispatch

AndyR1969 — Thu, 29 Feb 2024 12:07:27 GMT

It's an upgrade

Re: Wifi Max hub awaiting dispatch

Lisa-P1987 — Thu, 29 Feb 2024 12:47:16 GMT

Thanks for escalating this. We’ve sent @AndyR1969 an invite to chat.

Re: Wifi Max hub awaiting dispatch

Addie15 — Sat, 02 Mar 2024 15:44:34 GMT

Update-We are closing this session now due to no further response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.