https://helpforum.sky.com/t5/Broadband/Bordband-not-working/m-p/4576034#M378825 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3984591">@Lewis83</a>Is it a safety hazard at all? Do you have any way of contacting Sky to report this. Try running the broadband test and it should flag an xternal issue.</P><P>&nbsp;</P><P>Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Wed, 28 Feb 2024 23:35:54 GMT Highlinder 2024-02-28T23:35:54Z https://helpforum.sky.com/t5/Broadband/Bordband-not-working/m-p/4576031#M378824 Cable for broadband has come away from box on outside so need engineer visit asap Wed, 28 Feb 2024 23:24:13 GMT https://helpforum.sky.com/t5/Broadband/Bordband-not-working/m-p/4576031#M378824 Lewis83 2024-02-28T23:24:13Z https://helpforum.sky.com/t5/Broadband/Bordband-not-working/m-p/4576034#M378825 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3984591">@Lewis83</a>Is it a safety hazard at all? Do you have any way of contacting Sky to report this. Try running the broadband test and it should flag an xternal issue.</P><P>&nbsp;</P><P>Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Wed, 28 Feb 2024 23:35:54 GMT https://helpforum.sky.com/t5/Broadband/Bordband-not-working/m-p/4576034#M378825 Highlinder 2024-02-28T23:35:54Z