https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4575834#M378782 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3897972">@Lyndsey1234</a>&nbsp;The next time you have the orange voice light on, just remove the ethernet cable that goes to the ONT box, then plug it back in, wait to see if the orange light goes back to green, may take a min or two. Report back</P> Wed, 28 Feb 2024 18:38:07 GMT JimM1 2024-02-28T18:38:07Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4575768#M378773 <P>We have the new fibre broadband . nearly every day we receive notification that there is no internet connection&nbsp;</P><P>the lights on the box are all green except "voice" with is orange&nbsp;</P><P>the diagnostic checks are all ok&nbsp;</P><P>Amy ideas</P><P>tia</P> Wed, 28 Feb 2024 17:21:19 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4575768#M378773 Lyndsey1234 2024-02-28T17:21:19Z https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4575834#M378782 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3897972">@Lyndsey1234</a>&nbsp;The next time you have the orange voice light on, just remove the ethernet cable that goes to the ONT box, then plug it back in, wait to see if the orange light goes back to green, may take a min or two. Report back</P> Wed, 28 Feb 2024 18:38:07 GMT https://helpforum.sky.com/t5/Broadband/No-internet-connection/m-p/4575834#M378782 JimM1 2024-02-28T18:38:07Z