https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4575299#M378702 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3983569">@Mirek</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Wed, 28 Feb 2024 10:14:54 GMT Highlinder 2024-02-28T10:14:54Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4575011#M378613 Hi, our broadband it has been on and off for the whole day. We tried to reset the modem, unplug &amp; plug the cables/sockets but nothing seems to work. We haven't received any notification of issues in our area. Many thanks. Tue, 27 Feb 2024 20:51:04 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4575011#M378613 Mirek 2024-02-27T20:51:04Z https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4575299#M378702 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3983569">@Mirek</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Wed, 28 Feb 2024 10:14:54 GMT https://helpforum.sky.com/t5/Broadband/Broadband-not-working/m-p/4575299#M378702 Highlinder 2024-02-28T10:14:54Z