topic Re: When I receive wifi in Broadband

When I receive wifi

MushfiratSalwa — Wed, 28 Feb 2024 06:38:35 GMT

Hi,

I got an email 6 working days ago,that my order for broadband has been placed.But,when will I received the broadband?

Re: When I receive wifi

Mark39 — Wed, 28 Feb 2024 08:07:05 GMT

There's typically a 14 day lead time for broadband provision. You should have been given an activation date when you ordered. You should be able to find it here: https://www.sky.com/ordertracking

Re: When will I receive wifi

MushfiratSalwa — Thu, 29 Feb 2024 01:26:39 GMT

Hi,thanks for your reply but they didn't give an activation code or anything. How can I track my order? Or where can I contact with them

Re: When will I receive wifi

Chrisee — Thu, 29 Feb 2024 08:00:05 GMT

@MushfiratSalwa you can track your order in the My Orders section of the My Sky app. The Sky hub should arrive by post day or so before the activation is due.