https://helpforum.sky.com/t5/Broadband/issue-with-internet-dropping/m-p/4574778#M378557 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2795380">@jamesn123</a>&nbsp;thanks for insight - yes it is quite old! Would I be best simply requesting replacement via Sky or go for a third party option?</P> Tue, 27 Feb 2024 16:39:23 GMT ColinOrmston 2024-02-27T16:39:23Z https://helpforum.sky.com/t5/Broadband/issue-with-internet-dropping/m-p/4570655#M377559 <P>Hi my internet connection to iphones via wifi and laptop via ethernet is regularly dropping, almost on a daily basis 2-3 times a day on some occasions. I have made a screen grab of summary stats below - anyone got any ideas?</P><P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="ColinOrmston_0-1708685639956.png" style="width: 400px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/97576i59FB1F9EBB5B9EEA/image-size/medium?v=v2&amp;px=400" role="button" title="ColinOrmston_0-1708685639956.png" alt="ColinOrmston_0-1708685639956.png" /></span></P><P>&nbsp;</P> Fri, 23 Feb 2024 10:54:18 GMT https://helpforum.sky.com/t5/Broadband/issue-with-internet-dropping/m-p/4570655#M377559 ColinOrmston 2024-02-23T10:54:18Z https://helpforum.sky.com/t5/Broadband/issue-with-internet-dropping/m-p/4570849#M377602 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3979796">@ColinOrmston</a>&nbsp; Did you re-start the router around 33 minutes before taking those router stats or did the router re-start on its own?</P> Fri, 23 Feb 2024 13:38:28 GMT https://helpforum.sky.com/t5/Broadband/issue-with-internet-dropping/m-p/4570849#M377602 Highlinder 2024-02-23T13:38:28Z https://helpforum.sky.com/t5/Broadband/issue-with-internet-dropping/m-p/4570870#M377607 <P>Mine is doing the same but multiple times a day. &nbsp;I work from home and this is causing me major issues!&nbsp;</P> Fri, 23 Feb 2024 13:52:32 GMT https://helpforum.sky.com/t5/Broadband/issue-with-internet-dropping/m-p/4570870#M377607 Paula5742 2024-02-23T13:52:32Z https://helpforum.sky.com/t5/Broadband/issue-with-internet-dropping/m-p/4570871#M377608 <P>Restarted</P> Fri, 23 Feb 2024 13:52:41 GMT https://helpforum.sky.com/t5/Broadband/issue-with-internet-dropping/m-p/4570871#M377608 ColinOrmston 2024-02-23T13:52:41Z https://helpforum.sky.com/t5/Broadband/issue-with-internet-dropping/m-p/4570875#M377611 <P>I've restarted it several times&nbsp;</P> Fri, 23 Feb 2024 13:54:24 GMT https://helpforum.sky.com/t5/Broadband/issue-with-internet-dropping/m-p/4570875#M377611 Paula5742 2024-02-23T13:54:24Z https://helpforum.sky.com/t5/Broadband/issue-with-internet-dropping/m-p/4574428#M378457 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3979796">@ColinOrmston</a>&nbsp;</P> <P>Your router stats show your running a fairly old Sky router, it may be worth getting a newer replacement to see that solves your issue</P> Tue, 27 Feb 2024 12:04:40 GMT https://helpforum.sky.com/t5/Broadband/issue-with-internet-dropping/m-p/4574428#M378457 jamesn123 2024-02-27T12:04:40Z https://helpforum.sky.com/t5/Broadband/issue-with-internet-dropping/m-p/4574778#M378557 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2795380">@jamesn123</a>&nbsp;thanks for insight - yes it is quite old! Would I be best simply requesting replacement via Sky or go for a third party option?</P> Tue, 27 Feb 2024 16:39:23 GMT https://helpforum.sky.com/t5/Broadband/issue-with-internet-dropping/m-p/4574778#M378557 ColinOrmston 2024-02-27T16:39:23Z https://helpforum.sky.com/t5/Broadband/issue-with-internet-dropping/m-p/4574781#M378558 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3979796">@ColinOrmston</a>&nbsp;</P> <P>I'd go with Sky first because its free.&nbsp;</P> Tue, 27 Feb 2024 16:41:10 GMT https://helpforum.sky.com/t5/Broadband/issue-with-internet-dropping/m-p/4574781#M378558 jamesn123 2024-02-27T16:41:10Z