topic Re: SIRO/Broadband Issues - Dublin in Broadband

SIRO/Broadband Issues - Dublin

GavinF1 — Mon, 26 Feb 2024 14:27:56 GMT

Hi All

Sky stream customer and recently signed up to fibre BB via SIRO from SKY as eventually in my area. I am based in North County Dublin. Only have it 3 weeks and to date its been down for a full day the week before last and again today. Unable to work and when I callled " Its down in your area, and the engineers are working" " should be back in 24 hrs"

Surely this isnt a regular thing is it? Cannot be sustainable. My old provider albeit that powerful done the trick and was never down ( appreciate it wasnt fibre)

Any feedback is appreciated as we're probably going to have to cancel it at this stage. Hoping its really bad timing from our end.

Thanks

Re: SIRO/Broadband Issues - Dublin

TimmyBGood — Mon, 26 Feb 2024 14:43:12 GMT

@GavinF1 wrote:

My old provider albeit that powerful done the trick and was never down ( appreciate it wasnt fibre)

Any feedback is appreciated as we're probably going to have to cancel it at this stage.

I don't know if the Republic is following the same route as the UK (I suspect it is) but here there's no mechanism to go back to a copper connection once full fibre is in place at an address. Changing provider is possible, but metallic circuits are finally on the way out after more than a century.

Re: SIRO/Broadband Issues - Dublin

jamesn123 — Tue, 27 Feb 2024 13:03:38 GMT

@GavinF1

Its possible you've just got unlucky with maintenance or faults. FTTP is a newly installed technology for residential premises in the UK & Ireland so will likely be subject to more frequent outages while these installs take place & the infrastructure matures.