https://helpforum.sky.com/t5/Broadband/Can-t-see-connected-devices/m-p/4574178#M378392 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3982604">@FosterT</a>&nbsp;You may have to call sky 150 on landline, possible your profile or somethng like that, and does seem to take a little time to work its way through. But call sky if you need, and hang on through the prompt's to speak to a person.</P> Tue, 27 Feb 2024 07:46:32 GMT JimM1 2024-02-27T07:46:32Z https://helpforum.sky.com/t5/Broadband/Can-t-see-connected-devices/m-p/4573927#M378339 <P>I have sky fibre max installed recently but the hub in mysky app shows no devices connected.</P><P>Currently have 2 laptops, 3 mobiles, 3 consoles and sky glass connected&nbsp;</P><P>specifically upgraded so I could set parental controls on certain devices but although I can create profiles there are no devices listed to set in them</P><P>&nbsp;</P><P>Any ideas?</P> Mon, 26 Feb 2024 19:04:03 GMT https://helpforum.sky.com/t5/Broadband/Can-t-see-connected-devices/m-p/4573927#M378339 FosterT 2024-02-26T19:04:03Z https://helpforum.sky.com/t5/Broadband/Can-t-see-connected-devices/m-p/4574178#M378392 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3982604">@FosterT</a>&nbsp;You may have to call sky 150 on landline, possible your profile or somethng like that, and does seem to take a little time to work its way through. But call sky if you need, and hang on through the prompt's to speak to a person.</P> Tue, 27 Feb 2024 07:46:32 GMT https://helpforum.sky.com/t5/Broadband/Can-t-see-connected-devices/m-p/4574178#M378392 JimM1 2024-02-27T07:46:32Z https://helpforum.sky.com/t5/Broadband/Can-t-see-connected-devices/m-p/5152630#M536199 <P>I'm having same issue. Did you sort it?</P> Wed, 26 Nov 2025 23:59:57 GMT https://helpforum.sky.com/t5/Broadband/Can-t-see-connected-devices/m-p/5152630#M536199 Me116 2025-11-26T23:59:57Z