topic Re: Sky Broadband Boost and SR213 Router in Broadband

Sky Broadband Boost and SR213 Router

Faxlad — Mon, 26 Feb 2024 19:52:07 GMT

Apologies if this has been answered before, but I couldn't find a definitive answer anywhere.

I have an SR203 router (which I've had for a good while), but have read elsewhere that if you upgrade to Sky Broadband Boost (I think called Max Extra now, but it still says Boost on my bill) which I did when moving home last May, that you should get a new SR213 router.

Can anyone explain what I can/should expect?

Re: Sky Broadband Boost and SR213 Router

TimmyBGood — Mon, 26 Feb 2024 21:02:38 GMT

@Faxlad

WiFi Max (and the new Max Hub) is a different product to Broadband Boost, and was released in the summer of 2023.

https://www.skygroup.sky/article/Sky-Broadband-releases-its-most-powerful-WiFi-yet

Re: Sky Broadband Boost and SR213 Router

Gazbop — Tue, 26 Mar 2024 18:30:55 GMT

Hi @TimmyBGood , I cant seem to get a straight answer from Sky, hope you might know the answer, I just got Sky Ultrafast Max Broadband in Ireland - the router they gave me was the SR203 model and not the newer SR213 version, do you know if the SR213 should have been supplied with the latest/dearest version of Max BB?

I have mailed in on the complaints section (only place I could fine an actual mail address)

Apologies with the random question!! 🙂

Thanks

Gazza

Re: Sky Broadband Boost and SR213 Router

Kenny+Rankin — Tue, 26 Mar 2024 19:17:19 GMT

You don't get the SR213 unless you subscribe to WiFi Max

Re: Sky Broadband Boost and SR213 Router

Gazbop — Tue, 26 Mar 2024 19:31:05 GMT

Ahhh ok - I thought I had the latest and greatest!! - cheers for the info

Re: Sky Broadband Boost and SR213 Router

Kenny+Rankin — Tue, 26 Mar 2024 19:36:01 GMT

I have Sky gigafast but still have an SR203. I haven't upgraded since the SR213 isn't compatible with Sky Q.

i am planning to switch to Sky Stream so will subscribe to WiFi max then to get the newer hub