https://helpforum.sky.com/t5/Broadband/Sky-Stream-Puck-Skipping-Sound-Picture/m-p/4573491#M378259 <P>Our streaming sky puck seems to intermittently skip sound &amp; video as if its buffering but our connection is testing okay. It says its getting 76mb/s. Its been doing it since we had it installed but I've just got round to asking for help, as its getting really frustrating now! It happens on different channels. Any ideas?</P> Mon, 26 Feb 2024 13:45:20 GMT KHL1 2024-02-26T13:45:20Z https://helpforum.sky.com/t5/Broadband/Sky-Stream-Puck-Skipping-Sound-Picture/m-p/4573491#M378259 <P>Our streaming sky puck seems to intermittently skip sound &amp; video as if its buffering but our connection is testing okay. It says its getting 76mb/s. Its been doing it since we had it installed but I've just got round to asking for help, as its getting really frustrating now! It happens on different channels. Any ideas?</P> Mon, 26 Feb 2024 13:45:20 GMT https://helpforum.sky.com/t5/Broadband/Sky-Stream-Puck-Skipping-Sound-Picture/m-p/4573491#M378259 KHL1 2024-02-26T13:45:20Z https://helpforum.sky.com/t5/Broadband/Sky-Stream-Puck-Skipping-Sound-Picture/m-p/4573493#M378261 <P>I should add, it's plugged in via ethernet to our router</P> Mon, 26 Feb 2024 13:46:34 GMT https://helpforum.sky.com/t5/Broadband/Sky-Stream-Puck-Skipping-Sound-Picture/m-p/4573493#M378261 KHL1 2024-02-26T13:46:34Z https://helpforum.sky.com/t5/Broadband/Sky-Stream-Puck-Skipping-Sound-Picture/m-p/4574482#M378475 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3982237">@KHL1</a>&nbsp;</P> <P>Have you tried a different TV?</P> Tue, 27 Feb 2024 12:59:08 GMT https://helpforum.sky.com/t5/Broadband/Sky-Stream-Puck-Skipping-Sound-Picture/m-p/4574482#M378475 jamesn123 2024-02-27T12:59:08Z