https://helpforum.sky.com/t5/Broadband/Authentication-error/m-p/4572351#M378025 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3981334">@PatC2</a>tell the phone to forget the Sky connection then reboot your phone to clear the memory. Then try again once rebooted but be careful to check you are entering the passcode exactly as it is on the label as irs easy to misread a I for a 1 or similar.</P> Sun, 25 Feb 2024 09:32:32 GMT Chrisee 2024-02-25T09:32:32Z https://helpforum.sky.com/t5/Broadband/Authentication-error/m-p/4572321#M378020 <P>My mobile won't connect to router. It says authentication error and password incorrect even though I have put in password listed on back of router numerous times</P> Sun, 25 Feb 2024 09:09:27 GMT https://helpforum.sky.com/t5/Broadband/Authentication-error/m-p/4572321#M378020 PatC2 2024-02-25T09:09:27Z https://helpforum.sky.com/t5/Broadband/Authentication-error/m-p/4572351#M378025 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3981334">@PatC2</a>tell the phone to forget the Sky connection then reboot your phone to clear the memory. Then try again once rebooted but be careful to check you are entering the passcode exactly as it is on the label as irs easy to misread a I for a 1 or similar.</P> Sun, 25 Feb 2024 09:32:32 GMT https://helpforum.sky.com/t5/Broadband/Authentication-error/m-p/4572351#M378025 Chrisee 2024-02-25T09:32:32Z https://helpforum.sky.com/t5/Broadband/Authentication-error/m-p/4572419#M378035 <P>Thank you. I rebooted phone and told it to forget network and it says password incorrect&nbsp;</P> Sun, 25 Feb 2024 10:22:39 GMT https://helpforum.sky.com/t5/Broadband/Authentication-error/m-p/4572419#M378035 PatC2 2024-02-25T10:22:39Z