topic Re: Sky internet off M38 in Broadband https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572046#M377869 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3981065">@Lulu22</a>&nbsp;wrote:<BR /><P>I thought the service checker checked service regardless of whether sky already know there is an issue. &nbsp;Surely it isn't dependent on someone in sky knowing there is a problem.&nbsp;</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3981065">@Lulu22</a>&nbsp;The service checker has to be updated to show issues, if one hasn't been identified(either by the autosystem of by manual imput) then it can't show any, no system is 100% reliable.</P><P>The more people that call to report the problem the better, its the only way to ensure Sky are made aware, plus you have to let them know to be eligible for auto compensation should the fault not be fixed within 2 worling days(unfortunately Saturday and Sunday dont count towards that).</P> Sat, 24 Feb 2024 20:17:51 GMT daveNOS 2024-02-24T20:17:51Z Sky internet off M38 https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572005#M377837 Sky internet gone down has anyone else got a issue Sat, 24 Feb 2024 19:56:37 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572005#M377837 Coackley 2024-02-24T19:56:37Z Re: Sky internet off M38 https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572007#M377838 <P>I have and I'm M29</P> Sat, 24 Feb 2024 19:58:35 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572007#M377838 Hallows77 2024-02-24T19:58:35Z Re: Sky internet off M38 https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572010#M377840 <P>Yes it's off here too M28</P> Sat, 24 Feb 2024 19:58:35 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572010#M377840 Whomp 2024-02-24T19:58:35Z Re: Sky internet off M38 https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572011#M377841 <P>Yep, same. M28</P> Sat, 24 Feb 2024 19:59:00 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572011#M377841 Kirst94 2024-02-24T19:59:00Z Re: Sky internet off M38 https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572013#M377843 <P>Yes. Ours has just gone too in M28.&nbsp;<BR /><BR /></P><P>service checker says all ok. It lies.&nbsp;</P> Sat, 24 Feb 2024 19:59:03 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572013#M377843 Lulu22 2024-02-24T19:59:03Z Re: Sky internet off M38 https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572018#M377847 Yes, mine had died. M28... Sat, 24 Feb 2024 19:59:36 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572018#M377847 Langy1 2024-02-24T19:59:36Z Re: Sky internet off M38 https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572019#M377848 <P>We have location M28&nbsp;</P> Sat, 24 Feb 2024 19:59:43 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572019#M377848 Helen03 2024-02-24T19:59:43Z Re: Sky internet off M38 https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572012#M377842 <P>Yes nice one sky gone down&nbsp;</P> Sat, 24 Feb 2024 19:59:52 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572012#M377842 Glynd 2024-02-24T19:59:52Z Re: Sky internet off M38 https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572015#M377845 <P>Off here in M28</P> Sat, 24 Feb 2024 19:59:59 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572015#M377845 nahall24 2024-02-24T19:59:59Z Sky Broadband off in M28 area https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572023#M377858 <P>Internet not working - firstly around 18:40 and again 19:47</P> Sat, 24 Feb 2024 20:01:35 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572023#M377858 Mike061 2024-02-24T20:01:35Z Re: Sky internet off M38 https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572021#M377849 <P>Yep m38 area also, ours briefly went off about 5pm for a few seconds and then again about 5 minutes ago and still off now</P> Sat, 24 Feb 2024 20:01:57 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572021#M377849 Ormej 2024-02-24T20:01:57Z Re: Sky internet off M38 https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572022#M377850 <P>Ironic after just receiving the price hike email this week. Really sucks to have Sky Stream so can't even watch TV.</P> Sat, 24 Feb 2024 20:02:20 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572022#M377850 nahall24 2024-02-24T20:02:20Z Re: Sky internet off M38 https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572024#M377852 <P>Yes, same here in M29. The server says all ok. It went off around 5pm too but was back on after about 10 minutes.&nbsp;<BR />No TV tonight then!&nbsp;</P> Sat, 24 Feb 2024 20:03:19 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572024#M377852 Sd13 2024-02-24T20:03:19Z Re: Sky internet off M38 https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572025#M377853 M28 - ours did pretty much the same, but maybe for 5 minutes at about 5pm Sat, 24 Feb 2024 20:03:39 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572025#M377853 Langy1 2024-02-24T20:03:39Z Re: Sky Broadband off in M28 area https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572027#M377859 <P>Same issue for us, also in the M28 area.</P> Sat, 24 Feb 2024 20:04:17 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572027#M377859 DanielAtkins 2024-02-24T20:04:17Z Re: Sky internet off M38 https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572026#M377854 Yes M29 internet is down Sat, 24 Feb 2024 20:04:49 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572026#M377854 bingo33 2024-02-24T20:04:49Z Re: Sky internet off M38 https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572028#M377856 <P>It’s off here at M38. Just tried testing my broadband with sky and apparently there's no issue.&nbsp;<BR />Must be normal to have no cennection to internet. No wonder people move away from sky.&nbsp;</P> Sat, 24 Feb 2024 20:05:33 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572028#M377856 katieface1989 2024-02-24T20:05:33Z Re: Sky internet off M38 https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572029#M377857 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3981065">@Lulu22</a>&nbsp;wrote:<BR /><P>Yes. Ours has just gone too in M28.&nbsp;<BR /><BR /></P><P>service checker says all ok. It lies.&nbsp;</P><HR /></BLOCKQUOTE><P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3981065">@Lulu22</a>&nbsp;You know it could just be that Sky are unaware of the issue and thats why the checker isn't showing any......</P><P>&nbsp;</P><P>You all need to get on the phone and report the issue so that you can be certain Sky are aware of the problem and that they can get it look at.</P> Sat, 24 Feb 2024 20:05:42 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572029#M377857 daveNOS 2024-02-24T20:05:42Z Re: Sky Broadband off in M28 area https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572030#M377860 <P>Ours went out too just after 2000</P> Sat, 24 Feb 2024 20:06:58 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572030#M377860 joseph600 2024-02-24T20:06:58Z Re: Sky Broadband off in M28 area https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572031#M377861 <P>Internet off here too! Also M28</P> Sat, 24 Feb 2024 20:07:13 GMT https://helpforum.sky.com/t5/Broadband/Sky-internet-off-M38/m-p/4572031#M377861 Aja89 2024-02-24T20:07:13Z