https://helpforum.sky.com/t5/Broadband/2-16mbps-speed-when-it-even-registers-any-speed-at-all-Well-over-24-hours-of-this-now/m-p/4571960#M377828 <P>White smiley face power and wireless button white also. I'm all out of ideas other than go too another provider as it isn't good at the best of times&nbsp;</P> Sat, 24 Feb 2024 19:10:33 GMT bennett17 2024-02-24T19:10:33Z https://helpforum.sky.com/t5/Broadband/2-16mbps-speed-when-it-even-registers-any-speed-at-all-Well-over-24-hours-of-this-now/m-p/4571959#M377827 <P><span class="lia-inline-image-display-wrapper lia-image-align-inline" image-alt="IMG_5190.jpeg" style="width: 1285px;"><img src="https://helpforum.sky.com/t5/image/serverpage/image-id/97603i44B8B7E234882BB3/image-size/medium?v=v2&amp;px=400" role="button" title="IMG_5190.jpeg" alt="IMG_5190.jpeg" /></span></P><P> I have unplugged everything for over 10 mins I have held the reset buttons for 10 seconds ect ect. Having no joy with it, anyone help please&nbsp;</P> Sat, 24 Feb 2024 19:09:23 GMT https://helpforum.sky.com/t5/Broadband/2-16mbps-speed-when-it-even-registers-any-speed-at-all-Well-over-24-hours-of-this-now/m-p/4571959#M377827 bennett17 2024-02-24T19:09:23Z https://helpforum.sky.com/t5/Broadband/2-16mbps-speed-when-it-even-registers-any-speed-at-all-Well-over-24-hours-of-this-now/m-p/4571960#M377828 <P>White smiley face power and wireless button white also. I'm all out of ideas other than go too another provider as it isn't good at the best of times&nbsp;</P> Sat, 24 Feb 2024 19:10:33 GMT https://helpforum.sky.com/t5/Broadband/2-16mbps-speed-when-it-even-registers-any-speed-at-all-Well-over-24-hours-of-this-now/m-p/4571960#M377828 bennett17 2024-02-24T19:10:33Z https://helpforum.sky.com/t5/Broadband/2-16mbps-speed-when-it-even-registers-any-speed-at-all-Well-over-24-hours-of-this-now/m-p/4571968#M377830 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3980763">@bennett17</a>&nbsp;Are you running the speed test on 4G?</P><P><A href="https://www.sky.com/help/articles/hub-lights-explained-start" target="_blank">Lights on your Sky hub explained | Sky Help | Sky.com</A></P><P>And if you have the sky hub, its time to request a replacement.</P> Sat, 24 Feb 2024 19:30:09 GMT https://helpforum.sky.com/t5/Broadband/2-16mbps-speed-when-it-even-registers-any-speed-at-all-Well-over-24-hours-of-this-now/m-p/4571968#M377830 JimM1 2024-02-24T19:30:09Z https://helpforum.sky.com/t5/Broadband/2-16mbps-speed-when-it-even-registers-any-speed-at-all-Well-over-24-hours-of-this-now/m-p/4572196#M377984 <P>You're not even connected to WiFi, you're connected via 4G so you're not testing Sky WiFi&nbsp;</P> Sat, 24 Feb 2024 22:43:46 GMT https://helpforum.sky.com/t5/Broadband/2-16mbps-speed-when-it-even-registers-any-speed-at-all-Well-over-24-hours-of-this-now/m-p/4572196#M377984 Ryan+H 2024-02-24T22:43:46Z https://helpforum.sky.com/t5/Broadband/2-16mbps-speed-when-it-even-registers-any-speed-at-all-Well-over-24-hours-of-this-now/m-p/4574448#M378464 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3980763">@bennett17</a>&nbsp;</P> <P>As others have said you were testing your 4G speed not your WiFi speed.</P> <P>Additionally if you still have a router thats got a smiley face on it then you wont be getting very fast WiFi speeds as that router only supports 2.4ghz WiFi.</P> Tue, 27 Feb 2024 12:27:51 GMT https://helpforum.sky.com/t5/Broadband/2-16mbps-speed-when-it-even-registers-any-speed-at-all-Well-over-24-hours-of-this-now/m-p/4574448#M378464 jamesn123 2024-02-27T12:27:51Z