topic Re: Hub 4 activation date in Broadband

Hub 4 activation date

Richard+Mole — Sat, 24 Feb 2024 13:21:06 GMT

I've received my new hub 4, however I have no email, date on box, or under track my orders that provide an activation date all I know is that from March my old hub won't update. Am I to presume I set it up on the 1st March??

Re: Hub 4 activation date

TimmyBGood — Sat, 24 Feb 2024 14:00:22 GMT

@Richard+Mole wrote:

all I know is that from March my old hub won't update.

I'm not aware of any such advice from Sky. Which model of Hub do you currently have in use?

Re: Hub 4 activation date

Highlinder — Sat, 24 Feb 2024 15:16:19 GMT

@Richard+Mole Why did Sky send you a new router? Did you upgrade your service with Sky?

Re: Hub 4 activation date

Richard+Mole — Sat, 24 Feb 2024 15:19:05 GMT

No, haven't upgraded just got email saying I am using an older Hub and can apply for new router before 16th Feb as come March 25 my current one won't update. Cost nothing and arrived today.

Re: Hub 4 activation date

Highlinder — Sat, 24 Feb 2024 15:25:11 GMT

@Richard+Mole You then should be able to just install it and go.

Re: Hub 4 activation date

TimmyBGood — Sat, 24 Feb 2024 17:26:05 GMT

@Highlinder @Highlinder

Interesting: presumably the start of Q Hub replacement prior to PSTN switch-off next year.

Re: Hub 4 activation date

Richard+Mole — Sat, 24 Feb 2024 16:25:55 GMT

Yeah that sounds likely although with all the price increases coming I'm not sure Sky is for me becoming costly for very little in return.