https://helpforum.sky.com/t5/Broadband/Connection/m-p/4570373#M377499 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3979638">@Laura2501</a>&nbsp;loss of service between midnight to 5am is frequently down to maintenance activity by Sky or Openreach so if the line behaves normally during the day then that is the likely explanation. However if the line drops at other times run the connection test in the My Sky app which works over a mobile connection which should tell you if there is a known fault if it doesnt call Sky and report the issue.</P> Fri, 23 Feb 2024 06:15:29 GMT Chrisee 2024-02-23T06:15:29Z https://helpforum.sky.com/t5/Broadband/Connection/m-p/4570348#M377488 <P>Checking my connection on this tells me everything is ok yet I haven't had internet for 10 minutes. Happens all the time.</P> Fri, 23 Feb 2024 01:56:37 GMT https://helpforum.sky.com/t5/Broadband/Connection/m-p/4570348#M377488 Laura2501 2024-02-23T01:56:37Z https://helpforum.sky.com/t5/Broadband/Connection/m-p/4570373#M377499 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3979638">@Laura2501</a>&nbsp;loss of service between midnight to 5am is frequently down to maintenance activity by Sky or Openreach so if the line behaves normally during the day then that is the likely explanation. However if the line drops at other times run the connection test in the My Sky app which works over a mobile connection which should tell you if there is a known fault if it doesnt call Sky and report the issue.</P> Fri, 23 Feb 2024 06:15:29 GMT https://helpforum.sky.com/t5/Broadband/Connection/m-p/4570373#M377499 Chrisee 2024-02-23T06:15:29Z