Broadband Dropping at night

RK24 — Wed, 21 Feb 2024 10:46:20 GMT

My broadband is dropping every night from about 8pm onwards, gets worse as the night goes on, works for 20 minutes, goes for 10 minutes, contacted Sky and a technician called out but couldn't find a fault, Another technician to call on Thursday but as the last guy said "no point is us coming back out as everything checks out fine" Worked perfect for almost a year then 2 weeks of this..! Our next door neighbour who we share a pole with started having the same problem as us at the same time but they are with Vodafone,

Re: Broadband Dropping at night

Addie15 — Thu, 22 Feb 2024 09:53:04 GMT

Hi there, @RK24. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

topic Re: Broadband Dropping at night in Broadband

Broadband Dropping at night

Re: Broadband Dropping at night