topic Re: Network not working on TV in Broadband

Network not working on TV

SKY71 — Mon, 19 Feb 2024 13:19:11 GMT

We changed our Broadband because it wasn't working then engineer come to fix it today it's working very well but on the tv it doesn't even connect, is not working on the tv I'm trying it but it's not showing anything just Use WPS and Add Network, I added it and still not working.

Re: Network not working on TV

Addie15 — Tue, 20 Feb 2024 08:10:10 GMT

Hi there, @SKY71. I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.

Just look out for the colourful bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

Re: Network not working on TV

Addie15 — Thu, 22 Feb 2024 09:24:49 GMT

Update--We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.