https://helpforum.sky.com/t5/Broadband/ONT-LOS-light-is-red/m-p/4568684#M377194 <P>The internet for me has been down since monday 10pm, the ONT los is also red. People on my road also havae the same issue.&nbsp;</P> Wed, 21 Feb 2024 10:28:51 GMT BallySingh 2024-02-21T10:28:51Z https://helpforum.sky.com/t5/Broadband/ONT-LOS-light-is-red/m-p/4568620#M377186 <P>An engineer came to setup my broadband service yesterday. It was fine. This morning, the ONT LOS was red and I'm unable to connect to the internet.&nbsp;</P> Wed, 21 Feb 2024 09:28:21 GMT https://helpforum.sky.com/t5/Broadband/ONT-LOS-light-is-red/m-p/4568620#M377186 Derricksim 2024-02-21T09:28:21Z https://helpforum.sky.com/t5/Broadband/ONT-LOS-light-is-red/m-p/4568631#M377189 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3978029">@Derricksim</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Wed, 21 Feb 2024 09:35:26 GMT https://helpforum.sky.com/t5/Broadband/ONT-LOS-light-is-red/m-p/4568631#M377189 Highlinder 2024-02-21T09:35:26Z https://helpforum.sky.com/t5/Broadband/ONT-LOS-light-is-red/m-p/4568684#M377194 <P>The internet for me has been down since monday 10pm, the ONT los is also red. People on my road also havae the same issue.&nbsp;</P> Wed, 21 Feb 2024 10:28:51 GMT https://helpforum.sky.com/t5/Broadband/ONT-LOS-light-is-red/m-p/4568684#M377194 BallySingh 2024-02-21T10:28:51Z