topic Issues with connection in Broadband

Issues with connection

cwarren1104 — Mon, 19 Feb 2024 19:38:14 GMT

I keep getting a message as follows

It looks like you do not have Internet connection right now.if your already set up we'll keep trying to connect

My Internet to mobile phone and tablet is working but I can't get on sky apps

It keeps coming on the message

I have reset twice

Re: Issues with connection

Kimja — Mon, 19 Feb 2024 19:40:13 GMT

Mine too. My laptop is fine with a good connection, but my TV not.

Re: Issues with connection

peter-marlow+1966 — Mon, 19 Feb 2024 19:48:12 GMT

My tv, sky glass is working fine, connected be an ethernet cable full fibre 500mps sky max wifi hub

Re: Issues with connection

jamesn123 — Tue, 20 Feb 2024 10:09:11 GMT

@Kimja & @cwarren1104

There was a broadband fault affecting parts of the north yesterday. It has now been resolved so if your still having issues please post back here and the forum can try and help.