https://helpforum.sky.com/t5/Broadband/Internet-issues/m-p/4566556#M376641 <P>For 2 weeks I don't have Internet access in the hub, the wireless is white solid but the Internet is off, I have connected the grey cables properly still no access.</P><P>&nbsp;</P><P>What should I do?</P> Mon, 19 Feb 2024 09:49:44 GMT Lynda29 2024-02-19T09:49:44Z https://helpforum.sky.com/t5/Broadband/Internet-issues/m-p/4566556#M376641 <P>For 2 weeks I don't have Internet access in the hub, the wireless is white solid but the Internet is off, I have connected the grey cables properly still no access.</P><P>&nbsp;</P><P>What should I do?</P> Mon, 19 Feb 2024 09:49:44 GMT https://helpforum.sky.com/t5/Broadband/Internet-issues/m-p/4566556#M376641 Lynda29 2024-02-19T09:49:44Z https://helpforum.sky.com/t5/Broadband/Internet-issues/m-p/4566581#M376644 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3976288">@Lynda29</a>&nbsp;Can you please run the broadband test, this can be done either via the Sky app on mobile data or use the link below.<BR /><A href="https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic" target="_blank">https://www.sky.com/help/diagnostics/sky-broadband-diagnostic/sky-broadband-diagnostic</A><BR /><BR />If it finds an external fault it should enable you to book an engineer.</P> Mon, 19 Feb 2024 10:06:43 GMT https://helpforum.sky.com/t5/Broadband/Internet-issues/m-p/4566581#M376644 Highlinder 2024-02-19T10:06:43Z