https://helpforum.sky.com/t5/Broadband/Can-t-open-outlook/m-p/4563404#M376231 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3202585">@Weary+Traveller</a>&nbsp;</P> <P>There is two things you can try</P> <P>&nbsp;</P> <P>1. Disable Sky Shield in your account settings</P> <P>2. Switch off your hub for approx 30mins to get a new public IP as it may have been blocked.</P> Thu, 15 Feb 2024 10:18:12 GMT jamesn123 2024-02-15T10:18:12Z https://helpforum.sky.com/t5/Broadband/Can-t-open-outlook/m-p/4562664#M376122 <P>Up until a week ago I was accessing and using my Outlook account, now, it won't even open when I try to open it. I do recall when it first happened that there was a message from sky saying the site was blocked but I couldn't determine any detail as it disappeared quickly as I moved on.</P><P>All other sites like ebay, bbc etc work perfectly well so it must be a single hotmail block.&nbsp; How&nbsp; do I fix it and who will i need to contact at Sky?</P> Wed, 14 Feb 2024 13:22:11 GMT https://helpforum.sky.com/t5/Broadband/Can-t-open-outlook/m-p/4562664#M376122 Weary+Traveller 2024-02-14T13:22:11Z https://helpforum.sky.com/t5/Broadband/Can-t-open-outlook/m-p/4563404#M376231 <P>Hi&nbsp;<a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3202585">@Weary+Traveller</a>&nbsp;</P> <P>There is two things you can try</P> <P>&nbsp;</P> <P>1. Disable Sky Shield in your account settings</P> <P>2. Switch off your hub for approx 30mins to get a new public IP as it may have been blocked.</P> Thu, 15 Feb 2024 10:18:12 GMT https://helpforum.sky.com/t5/Broadband/Can-t-open-outlook/m-p/4563404#M376231 jamesn123 2024-02-15T10:18:12Z