topic Re: How can I WiFi boosters in Broadband

How can I WiFi boosters

Sukh120 — Tue, 13 Feb 2024 20:24:41 GMT

Hello, i've been on sky broadband recently and for the majority it has been fine. However, there are some spots in the house where internet is very poor or i am unable to use it. I have heard you have a broadband booster available, how would i go about receiving this?

Re: How can I WiFi boosters

TimmyBGood — Tue, 13 Feb 2024 20:31:10 GMT

@Sukh120

If you subscribe to either Broadband Boost or WiFi Max add-ons then you claim under the WiFi Guarantee or Enhanced WiFi Guarantee respectively: note that Sky won't accept such a claim in the first two weeks.

Unfortunately the Wall to Wall WiFi Guarantee is actually no such thing, and doesn't offer booster hardware.

Re: How can I WiFi boosters

TimmyBGood — Tue, 13 Feb 2024 20:32:47 GMT

@Sukh120 wrote:

I have heard you have a broadband booster available,

Note that 'Broadband Boost' is a subscription supplement at extra monthly cost, not a hardware product.

Re: How can I WiFi boosters

Sukh120 — Tue, 13 Feb 2024 20:42:19 GMT

How much will that cost me?

Re: How can I WiFi boosters

TimmyBGood — Tue, 13 Feb 2024 20:48:17 GMT

@Sukh120

It varies, but something like £6 a month for Broadband Boost, or £7.50 to £10 a month for WiFi Max.