https://helpforum.sky.com/t5/Broadband/Slow-or-no-internet-Engineer-visited-over-2-months-ago-and-recommended-replacing-the-hub/m-p/4562096#M376056 <P>Had very slow or no internet, engineer came and recommended replacing the hub, still not exchanged. Having the same problem.&nbsp;</P> Tue, 13 Feb 2024 20:01:17 GMT fatbloke69 2024-02-13T20:01:17Z https://helpforum.sky.com/t5/Broadband/Slow-or-no-internet-Engineer-visited-over-2-months-ago-and-recommended-replacing-the-hub/m-p/4562096#M376056 <P>Had very slow or no internet, engineer came and recommended replacing the hub, still not exchanged. Having the same problem.&nbsp;</P> Tue, 13 Feb 2024 20:01:17 GMT https://helpforum.sky.com/t5/Broadband/Slow-or-no-internet-Engineer-visited-over-2-months-ago-and-recommended-replacing-the-hub/m-p/4562096#M376056 fatbloke69 2024-02-13T20:01:17Z https://helpforum.sky.com/t5/Broadband/Slow-or-no-internet-Engineer-visited-over-2-months-ago-and-recommended-replacing-the-hub/m-p/4562323#M376082 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2066211">@fatbloke69</a>&nbsp;did you contact Sky and ask for a replacement hub? Often Openreach engineers suggest thst as a way of getting away from a call when they have not found a fault. Sometimes you do need a new hub but often you dont. However Sky wont send out anything unless you contact them.</P> <P>&nbsp;</P> <P>If you post your Sky hub's stats forum members should becable to see what is going on see&nbsp;<A style="background-color: #ffffff; -webkit-tap-highlight-color: transparent; -webkit-text-size-adjust: 100%;" href="http://helpforum.sky.com/t5/Draft-Content/Sky-Broadband-router-stats/td-p/2855717" target="_blank">Find your Sky Broadband router statistics</A></P> Wed, 14 Feb 2024 07:15:25 GMT https://helpforum.sky.com/t5/Broadband/Slow-or-no-internet-Engineer-visited-over-2-months-ago-and-recommended-replacing-the-hub/m-p/4562323#M376082 Chrisee 2024-02-14T07:15:25Z