topic Re: WiFi keeps going off line in Broadband

WiFi keeps going off line

Evansabove98 — Fri, 09 Feb 2024 11:00:33 GMT

Hello, my WiFi box keeps going offline and it's really annoying, can anyone help or is it worth, going to someone else for my broadband?

Re: WiFi keeps going off line

Chrisee — Fri, 09 Feb 2024 11:35:02 GMT

@Evansabove98 run the connection test in the My Sky app ideally while connected as thst should show where the issue lies and may actually offer to book an angineer to check your line.

If that doesn't help post your hub's stats Find your Sky Broadband router statistics

Re: WiFi keeps going off line

Evansabove98 — Fri, 09 Feb 2024 18:02:08 GMT

I try that all the time and it's says everything is fine and working.

Cuts off using all our data on our phones..

Re: WiFi keeps going off line

jamesn123 — Tue, 13 Feb 2024 10:36:28 GMT

@Evansabove98

Please post your router stats as @Chrisee has requested