topic Incorrect Password for wifi, amazon devices in Broadband

Incorrect Password for wifi, amazon devices

MrBee — Thu, 08 Feb 2024 10:42:04 GMT

We have had Sky broadband for the last 8 days with no issues. However for the last 2 days we have started to have the following issues when connecting to wifi:

- iphones keep saying incorrect password

- laptops x3 saying incorrect password

- amazon devices (echo dots and echo shows) saying incorrect password

- Blink doorbell and camera saying incorrect password

The phones and laptops do eventually accept the password as being correct for the wifi but do keep intermittingly stop working.

The amazon devices the same as above

The blink devices no joy what so ever.

I have tried factory reset twice so far and have tried changing the password as well.

Have run tests and all keep saying no issues

Any advice greatly recieved as it is now becoming extremely frustrating. 😭

Re: Incorrect Password for wifi, amazon devices

jamesn123 — Thu, 08 Feb 2024 10:58:12 GMT

@MrBee

What is your setup? SKy Router with any boosters or Sky Q?

Re: Incorrect Password for wifi, amazon devices

MrBee — Thu, 08 Feb 2024 11:06:12 GMT

@jamesn123

Sky router no booster... all devices within 10m currently.

Re: Incorrect Password for wifi, amazon devices

jamesn123 — Thu, 08 Feb 2024 11:39:53 GMT

@MrBee

If your not using any Sky boosters or 3rd party boosters or Sky Q then I would suspect the router is faulty.