topic Re: Netgear RAX E300 in Broadband

Netgear RAX E300

dejavu94 — Mon, 05 Feb 2024 12:40:15 GMT

Can I use this router straight with OR modem ? So bypassing sky router ?

If yes, what settings do I need to enter into Netgear please ? It has got better parental controls.

Thanks xx

Re: Netgear RAX E300

jamesn123 — Tue, 06 Feb 2024 10:40:48 GMT

@dejavu94

If you have Ultrafast with an Openreach ONT then you should be able to use it without the Sky hub in place.

Simply type abc123@skydsl|abc123 into the client identifier box at the bottom of the WAN settings.

Re: Netgear RAX E300

dejavu94 — Tue, 06 Feb 2024 11:07:05 GMT

Thanks I will try that today. And no need for DHCP and some number like 61 ?

Yes I am using ultrafast and ONT.

Re: Netgear RAX E300

jamesn123 — Tue, 06 Feb 2024 11:08:11 GMT

@dejavu94

The client identifier box is the DHCP Option 61 area you are referring to, they have different names but do the same thing.

Re: Netgear RAX E300

dejavu94 — Wed, 07 Feb 2024 13:27:10 GMT

I am totally lost I don't know where to find these settings in Netgear interface. Attaching few snapshots if it helps please

Re: Netgear RAX E300

mae-3 — Wed, 07 Feb 2024 17:31:49 GMT

@dejavu94

Login into the router interface->Basic Tab and select the internet option at the bottom. There is an insert option and in that place, you can set up DHCPv4 client identifiers, especially relevant in '61' which is where you type the 'anything@skydsl|anything' in option 61 once created in that setting place for DHCP Options.

Re: Netgear RAX E300

dejavu94 — Wed, 07 Feb 2024 21:41:14 GMT

Thanks Mae but this is the interface I am getting under internet and can't see any other option I am afraid

Re: Netgear RAX E300

mae-3 — Wed, 07 Feb 2024 22:13:04 GMT

@dejavu94

Just waiting for the screenshots to be approved.

Re: Netgear RAX E300

mae-3 — Wed, 07 Feb 2024 23:41:21 GMT

@dejavu94

From the screenshots, it looks like the RAXE300 does not support DHCP Option identifiers, and therefore you are out of luck with connecting that Netgear router to the ONT directly unless DHCPv6 PD works which is only present on approx 80% of Sky broadband exchanges.

Re: Netgear RAX E300

jamesn123 — Thu, 08 Feb 2024 10:04:41 GMT

@dejavu94

Are you sure its not under the advanced tab?

Also have you upgraded the router to the latest firmware first?

Re: Netgear RAX E300

dejavu94 — Thu, 08 Feb 2024 10:14:06 GMT

Firmware up to date

it's not there as per my understanding. Sky is not giving me any dsl username or password. Asked Netgear. They said it's compatible and can be connected to OR ONT.

sharing some screen shots

Re: Netgear RAX E300

jamesn123 — Thu, 08 Feb 2024 10:19:38 GMT

@dejavu94

Sky wont give you your username & password because they do not exisit. It is simply a client identifier string of abc123@skydsl|abc123

Re: Netgear RAX E300

dejavu94 — Thu, 08 Feb 2024 10:31:13 GMT

Oh I see

But where to enter that string ? Asked Netgear support. They assured it can be connected direct.

Also network cable from OR ONT will go into my Lan port or Internet port ?

Thanks

Re: Netgear RAX E300

jamesn123 — Thu, 08 Feb 2024 10:35:46 GMT

@dejavu94

I dont know, I am not familiar with that router but it will have to be in the Internet/WAN settings if it exists.

You should ask Netgear specifically where the DHCP Option 61 or Client identifier string box is.

Re: Netgear RAX E300

cuke — Thu, 08 Feb 2024 12:42:44 GMT

@dejavu94 wrote:
Hi
Can I use this router straight with OR modem ? So bypassing sky router ?

If yes, what settings do I need to enter into Netgear please ? It has got better parental controls.

Thanks xx

I've been through the manual for the RAXE300 and I cannot see any reference for Opt61 at all, whereas the RAX70, which I have has. Whilst researching the Netgear products I found that some of their routers support this option but some don't. Haven't a clue why...

Re: Netgear RAX E300

dejavu94 — Thu, 08 Feb 2024 13:02:32 GMT

Thanks

I had a detailed discussion with Netgear support. They assured it works with Ont bypassing sky. All I need is some pppoe specific to end user login and password. And sky support is adamant they have no idea or access to this info. Feeling bit under pressure to use sky. Thinking of switching over to Youfiber as they have assured I can use mine instead of their eero.

Re: Netgear RAX E300

jamesn123 — Thu, 08 Feb 2024 13:03:40 GMT

@dejavu94

Are you in Ireland or UK?

Re: Netgear RAX E300

mae-3 — Thu, 08 Feb 2024 13:04:41 GMT

@dejavu94

Netgear support is wrong Sky domestic broadband exchanges do not use PPPoE only DHCPv4 Option 61 and DHCPv6 PD.

Re: Netgear RAX E300

cuke — Thu, 08 Feb 2024 13:08:19 GMT

@mae-3 wrote:
@dejavu94

Netgear support is wrong Sky domestic broadband exchanges do not use PPPoE only DHCPv4 Option 61 and DHCPv6 PD.

Correct and my findings confirm this. On page 28 of the RAX70 manual it states Opt61 but in the RAXE300 manual only the reference to PPPoE exists...

Re: Netgear RAX E300

dejavu94 — Thu, 08 Feb 2024 13:10:12 GMT

Thanks

How RAX70 is different form RAXE300 ? Is your RAX70 connected direct to ONT ?