topic Re: wifi drops in Broadband

wifi drops

alan1812 — Sun, 04 Feb 2024 12:20:50 GMT

i have a SR203 hub and a SkyBooster2

but i can be using wifi and it will randomly switch off only on some devices not all and the only way to reconect is to reset my hub when wifi go"s off cable will work fine

Re: wifi drops

alan1812 — Sun, 04 Feb 2024 12:25:03 GMT

do i need a new booster and what one and how do i purchase one

Re: wifi drops

jamesn123 — Tue, 06 Feb 2024 11:26:27 GMT

Hi @alan1812

Please post your router stats

Re: wifi drops

alan1812 — Tue, 06 Feb 2024 13:07:29 GMT

Router Statistics

System Up Time: 63:46:45

Port Status TxPkts RxPkts Collision Pkts Tx b/s Rx b/s Up Time WAN WANoE 15668938 44831805 0 483395 9356429 63:44:49 LAN Up 14244090 4898536 0 9961082 278976 63:46:45 WLAN (2.4 GHz) Up 17806565 3169486 0 7525 177 63:45:00 WLAN (5 GHz) Up 18523368 3462035 0 0 28100 63:44:58

Broadband Link Downstream Upstream Connection Speed 159900 kbps 30000 kbps

Re: wifi drops

jamesn123 — Tue, 06 Feb 2024 13:12:03 GMT

@alan1812

Your stats suggest there is no issues at all, no signs of any drops. Which devices drop off the WiFi? Is there any messages that appear on them?

Re: wifi drops

alan1812 — Tue, 06 Feb 2024 13:17:51 GMT

it could be a phone or a tablet or my laptop when i am online it will randomly disconect from the router via wifi not everything just random things i will try and put wifi password in but will not reconnect as soon as i turn router off and back on they will reconnect

Re: wifi drops

alan1812 — Tue, 06 Feb 2024 13:20:08 GMT

when i tested my wifi this morning on the my sky app on my phone it said there was a problem with the wifi and i clicked fix and it was ok then