https://helpforum.sky.com/t5/Broadband/Broadband-shield/m-p/4555661#M374980 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3965401">@Pigking1</a>&nbsp;</P> <P>Have you signed in with the correct Sky ID that is linked to your account number?</P> Tue, 06 Feb 2024 10:42:04 GMT jamesn123 2024-02-06T10:42:04Z https://helpforum.sky.com/t5/Broadband/Broadband-shield/m-p/4555546#M374958 <P>I have recently changed to sky from BT and I'm unable to access broadband shield to change my safe search settings. It tells me my internet isn't with sky. Is this temporary?</P> Tue, 06 Feb 2024 07:42:18 GMT https://helpforum.sky.com/t5/Broadband/Broadband-shield/m-p/4555546#M374958 Pigking1 2024-02-06T07:42:18Z https://helpforum.sky.com/t5/Broadband/Broadband-shield/m-p/4555661#M374980 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3965401">@Pigking1</a>&nbsp;</P> <P>Have you signed in with the correct Sky ID that is linked to your account number?</P> Tue, 06 Feb 2024 10:42:04 GMT https://helpforum.sky.com/t5/Broadband/Broadband-shield/m-p/4555661#M374980 jamesn123 2024-02-06T10:42:04Z