topic Re: Router line drop in Broadband

Router line drop

Thats+MrHunt2u — Sun, 04 Feb 2024 15:17:48 GMT

I have issue with internet connectivity
line would drop and then restart couple of minutes later
new router installed line still dropping 2-3 times a day
Sky have tested line and say line OK so must be me but are sending me another new router

router log

2024-02-04 h11:47:22 syslog: Lease renewed 3600 ip 90.205.42.25

2024-02-04 h11:50:16 syslog: [668478.081000] Line 0: VDSL2 link down

2024-02-04 h11:50:18 syslog: [668479.721000] Line 0: xDSL G.994 training

2024-02-04 h11:50:19 syslog: Clear IP addresses. IP connection DOWN.

2024-02-04 h11:50:33 syslog: [668494.741000] Line 0: VDSL G.993 started

2024-02-04 h11:52:09 syslog: [668591.103000] Line 0: VDSL2 link up, Bearer 0, us=20000, ds=79999

this is FTTC connection and has been fine for years issues only stater in January

Re: Router line drop

Highlinder — Mon, 05 Feb 2024 07:39:13 GMT

@Thats+MrHunt2u Do these drops happen at the same time each day or do they just happen at random times of the day?

Re: Router line drop

Thats+MrHunt2u — Mon, 05 Feb 2024 08:27:16 GMT

random times of the day

Re: Router line drop

Highlinder — Tue, 06 Feb 2024 10:29:00 GMT

@Thats+MrHunt2u Have you tried running the broadband test via the Sky app when the disconnect happens?