topic Re: Wifi slowed and Homepod not connecting after restart. in Broadband

Wifi slowed and Homepod not connecting after restart.

Luke987 — Tue, 30 Jan 2024 16:40:59 GMT

On Friday evening, the internet went down and came back. (only realised cause the sky help page was open on my computer, when there is on internet)

Since then, my macbook wifi is super slow and my homepod stopped working as it cannot join the network. The homepod keeps saying unable to join wifi. On the macbook, it will be fine for a minute or two then nothing will load for about a minute.

Ive tried resetting router, device, etc.

Any suggestions?

Re: Wifi slowed and Homepod not connecting after restart.

Chrisee — Wed, 31 Jan 2024 08:07:59 GMT

@Luke987 issues with the Homepod is a known issue but itvshouldn't affect other devices. If you post your hub's connection stats firum members maybe able to comment see Find your Sky Broadband router statistics

Re: Wifi slowed and Homepod not connecting after restart.

Luke987 — Sun, 04 Feb 2024 09:55:40 GMT

It seems the MacBook internet speed is ok again but will keep an eye on it.

is there an ETA for the HomePod fix? Will I need to restart router or something, or will it start working again?

Thanks