https://helpforum.sky.com/t5/Broadband/Cannot-access-broadband-shield/m-p/4554026#M374728 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2840390">@Adkl9lor</a>&nbsp;check you are siigning in with the Sky id linked to the account. If you are sure you arecand still cannot access the settings call Sky.</P> <P>&nbsp;</P> <P>However disabling the Shield's settings is not going to change the speed your hub connects at</P> Sun, 04 Feb 2024 02:21:52 GMT Chrisee 2024-02-04T02:21:52Z https://helpforum.sky.com/t5/Broadband/Cannot-access-broadband-shield/m-p/4553996#M374727 <P>I'm trying to disable my webshield to increase the speed of my internet, however it won't let me disable it saying sorry, something went wrong. Please try again. Anyone know anything I can do about this</P> Sat, 03 Feb 2024 22:27:53 GMT https://helpforum.sky.com/t5/Broadband/Cannot-access-broadband-shield/m-p/4553996#M374727 Adkl9lor 2024-02-03T22:27:53Z https://helpforum.sky.com/t5/Broadband/Cannot-access-broadband-shield/m-p/4554026#M374728 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/2840390">@Adkl9lor</a>&nbsp;check you are siigning in with the Sky id linked to the account. If you are sure you arecand still cannot access the settings call Sky.</P> <P>&nbsp;</P> <P>However disabling the Shield's settings is not going to change the speed your hub connects at</P> Sun, 04 Feb 2024 02:21:52 GMT https://helpforum.sky.com/t5/Broadband/Cannot-access-broadband-shield/m-p/4554026#M374728 Chrisee 2024-02-04T02:21:52Z