topic Missed our BT connection in Broadband

Missed our BT connection

Steve7486 — Fri, 02 Feb 2024 17:31:54 GMT

Missing our bt connection would like to reschedule

Jones_The_Cat — Fri, 02 Feb 2024 17:46:52 GMT

@Steve7486 wrote:
Missing our bt connection would like to reschedule

This is Sky, not BT.

If you mean Openreach in regards to Sky Broadband, then you'll need to ring Sky and reschedule it direct with them.

mikealanr — Fri, 02 Feb 2024 19:08:05 GMT

However if Sky have confirmed you need an engineer, you need to reschedule as per the instructions here: https://www.sky.com/help/articles/changing-start-and-end-dates-reschedule-engineer-appointment-bb-talk

Or you risk £25 fee. We are all fellow subscribers here so you will need to contact Sky customer services.

MikeAlanR