https://helpforum.sky.com/t5/Broadband/New-signup/m-p/4552952#M374590 <P>Ive just signed up for a new sky BB deal and received a txt to say the install date, but haven't received any other info IE email with the package deal price etc, I've signed up to the sky account but when I select order or account it gives an error and says please contact us. Just want to make sure everything is as I signed up for etc...</P> Fri, 02 Feb 2024 13:28:51 GMT Madpaddy31 2024-02-02T13:28:51Z https://helpforum.sky.com/t5/Broadband/New-signup/m-p/4552952#M374590 <P>Ive just signed up for a new sky BB deal and received a txt to say the install date, but haven't received any other info IE email with the package deal price etc, I've signed up to the sky account but when I select order or account it gives an error and says please contact us. Just want to make sure everything is as I signed up for etc...</P> Fri, 02 Feb 2024 13:28:51 GMT https://helpforum.sky.com/t5/Broadband/New-signup/m-p/4552952#M374590 Madpaddy31 2024-02-02T13:28:51Z https://helpforum.sky.com/t5/Broadband/New-signup/m-p/4552954#M374591 <P>Ps ive checked my junk and its not gone there...</P> Fri, 02 Feb 2024 13:29:33 GMT https://helpforum.sky.com/t5/Broadband/New-signup/m-p/4552954#M374591 Madpaddy31 2024-02-02T13:29:33Z https://helpforum.sky.com/t5/Broadband/New-signup/m-p/4555678#M374983 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3964524">@Madpaddy31</a>&nbsp;</P> <P>You should have received&nbsp;confirmation via the email address you used during purchase. If you are unable to find any details it would be best to call and give them your email/phone number so they can lookup your details.</P> Tue, 06 Feb 2024 10:52:49 GMT https://helpforum.sky.com/t5/Broadband/New-signup/m-p/4555678#M374983 jamesn123 2024-02-06T10:52:49Z https://helpforum.sky.com/t5/Broadband/New-signup/m-p/4555687#M374986 <P>I called them I was on the phone for nearly an hour, the guy didnt understand why I wanted the email info I just couldnt get it through his head we went round and round, he just kept repeating that one its installed all the info will be in my sky account page, I cant say Im feeling confident that somethings not gone wrong, very poor CS and other than a txt with the install date ive still not recieved a single bit of info or a reply from Sky...</P> Tue, 06 Feb 2024 10:57:13 GMT https://helpforum.sky.com/t5/Broadband/New-signup/m-p/4555687#M374986 Madpaddy31 2024-02-06T10:57:13Z