topic Re: broadband checker down in Broadband

broadband checker down

loverboi — Tue, 30 Jan 2024 13:30:05 GMT

hi may i ask has anyone else had isses today with the broadband connection checker today

Re: broadband checker down

cookiemonsteruk — Tue, 30 Jan 2024 13:35:25 GMT

@loverboi

My service checker on my sky app forces me to sign in again and then stalls

Re: broadband checker down

cookiemonsteruk — Tue, 30 Jan 2024 13:56:31 GMT

@loverboi

Have pinged community manager in superuser forum.

Seems to be affecting sky.com as well

Re: broadband checker down

cookiemonsteruk — Tue, 30 Jan 2024 14:06:18 GMT

@loverboi

Issue has been acknowledged and is being dealt with

Re: broadband checker down

Tractor+Shark — Tue, 30 Jan 2024 14:38:04 GMT

It was working this morning because it said the speed to my hub was down by half.

Woke up and saw the wifi was a bit intermittant so checked the lights on the router. One was out but quickly came back. Dropped again soon after and then returned quickly.

Checked the service status and it said connection to the hub was poor.

Checked again and now can't get into the Service Status checker.

Hoping this is all linked to a Sky issue, rather than something my end.

Re: broadband checker down

loverboi — Wed, 31 Jan 2024 09:38:32 GMT

@Tractor+Shark i rang sky to ask them to run the checker and i was told they had their team on the issue fixing it and it came back about 4 pm yeasterday and now its working hope that helps 🙂 😄