topic Re: router problem in Broadband https://helpforum.sky.com/t5/Broadband/router-problem/m-p/4546089#M373604 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3958172">@Jan233</a>&nbsp;</P> <P>It may not be a router fault. Can you please post your <A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message" target="_blank">router stats</A></P> Thu, 25 Jan 2024 12:34:48 GMT jamesn123 2024-01-25T12:34:48Z router problem https://helpforum.sky.com/t5/Broadband/router-problem/m-p/4546023#M373574 <P>our router is over 10 years old over the past 3 months we are having to power off the router several times a day to briefley get our wi fi back we have 2 extenders operating on different frequencies and still having these problems trying to speak to someone at sky to ask foranother router is impossible.</P><P>Can anyone point me in the right direction to get the router replaced&nbsp; please</P> Thu, 25 Jan 2024 11:46:53 GMT https://helpforum.sky.com/t5/Broadband/router-problem/m-p/4546023#M373574 Jan233 2024-01-25T11:46:53Z Re: router problem https://helpforum.sky.com/t5/Broadband/router-problem/m-p/4546089#M373604 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3958172">@Jan233</a>&nbsp;</P> <P>It may not be a router fault. Can you please post your <A href="https://helpforum.sky.com/t5/Broadband/How-to-find-your-Sky-Broadband-router-stats/td-p/2855717/jump-to/first-unread-message" target="_blank">router stats</A></P> Thu, 25 Jan 2024 12:34:48 GMT https://helpforum.sky.com/t5/Broadband/router-problem/m-p/4546089#M373604 jamesn123 2024-01-25T12:34:48Z Re: router problem https://helpforum.sky.com/t5/Broadband/router-problem/m-p/4546108#M373607 <BLOCKQUOTE><HR /><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3958172">@Jan233</a>&nbsp;wrote:<BR /><BR /> <P>our router is over 10 years old</P> <P>&nbsp;</P> <P>Can anyone point me in the right direction to get the router replaced&nbsp; please</P> <HR /></BLOCKQUOTE> <P>Typically Sky would replace an SR102 if the broadband service was recontracted onto a new minimum term: one would hope that the SR203 is now standard issue, as the ER110/115 doesn't support 'internet calls'.</P> Thu, 25 Jan 2024 12:51:23 GMT https://helpforum.sky.com/t5/Broadband/router-problem/m-p/4546108#M373607 TimmyBGood 2024-01-25T12:51:23Z