Upgrade broadband speed

BFT — Wed, 24 Jan 2024 20:46:35 GMT

I can't seem to be able to speak to an actual person and the automated system is quite faulty.

Broadband is available in my area. I've been told by a line engineer. Our neighbor has up to 900mb/s options for broadband. We do not. I'd like to actually speak with someone about how to complete the wire to our property to increase speeds.

Thanks.

Re: Upgrade broadband speed

jamesn123 — Thu, 25 Jan 2024 12:19:47 GMT

Hi @BFT

Is your neighbour also with Sky or someone else? Often when a property gets activated for FTTP BT will have a monopoly over it for the first 12-24 months then other providers get in. Also Sky's systems can often lag behind when Openreach first commission an area, sometimes you have to wait a few weeks to a month.

If you go to https://www.broadbandchecker.btwholesale.com/ & use the 'address check' then post the resulting table back here we can have a look at what exactly its saying for your line.

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Upgrade broadband speed

Re: Upgrade broadband speed