topic Re: No internet CH42 in Broadband

No internet CH42

liverlad41 — Wed, 24 Jan 2024 05:23:42 GMT

No broadband for hours in CH42 area,

Re: No internet CH42

Daniel0210 — Wed, 24 Jan 2024 05:43:24 GMT

It could be maintenance taking place. That is normally scheduled for overnight so as to have the minimum of impact as most customers are asleep. Otherwise it's likely to be weather related due to the storms.

Re: No internet CH42

Chrisee — Wed, 24 Jan 2024 07:53:11 GMT

@liverlad41 if you run the connection testvin the My Sky app does it report a known issue affecting your line? If it does the issue will be repaired but nobody can tell you how long that may take as @Daniel0210 points out there are loads of weather affected issues needing fixing. If there isn't a known issue call Sky and report your line as down.