topic Re: A 12-month contract? in Broadband

A 12-month contract?

Vitalii2 — Mon, 22 Jan 2024 14:14:57 GMT

Good afternoon. I have a 12 month lease and would like to connect your internet, but I can't find 12 month contracts. Can you tell me what you can offer, is the router included in the price of the contract and if I connect the contract for 18 months but terminate it earlier?

Re: A 12-month contract?

TimmyBGood — Mon, 22 Jan 2024 14:31:18 GMT

@Vitalii2

Sky UK minimum terms are 18 months.

Loan of a Hub is included in the subscription price: getting a 'better' model can have additional cost.

You'd be charged 6 months early termination fee.

Re: A 12-month contract?

TimmyBGood — Mon, 22 Jan 2024 14:32:15 GMT

@Vitalii2

I believe Now (also owned by Sky) offers broadband on 12 month terms.

Re: A 12-month contract?

Vitalii2 — Mon, 22 Jan 2024 14:52:35 GMT

Sorry, I don't really understand the table. If I connect "145Mb/s Ultrafast Broadband" for 18 months, but terminate the contract after 12 months, how much will I have to pay for the remaining balance?

Re: A 12-month contract?

TimmyBGood — Mon, 22 Jan 2024 15:26:31 GMT

@Vitalii2 wrote:

If I connect "145Mb/s Ultrafast Broadband" for 18 months, but terminate the contract after 12 months, how much will I have to pay for the remaining balance?

£21.66 x 6, I think, so about £130

Re: A 12-month contract?

mormegil — Mon, 22 Jan 2024 23:46:44 GMT

If you move home after 12 months then you would move the account to your new address and if it's a like for like service at the new address then it is a continuation of the existing contract at the new address