topic Re: My internet is down. Is there a problem in Broadband https://helpforum.sky.com/t5/Broadband/My-internet-is-down-Is-there-a-problem/m-p/4540632#M372783 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/252066">@KarenSad</a>&nbsp; Your post has been moved fron the Sky Go forum as your issue is with Broadband.</P> <P>&nbsp;</P> <P>Have you tried running this test?&nbsp;&nbsp;<A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> Fri, 19 Jan 2024 09:41:34 GMT GD1 2024-01-19T09:41:34Z My internet is down. Is there a problem https://helpforum.sky.com/t5/Broadband/My-internet-is-down-Is-there-a-problem/m-p/4540578#M372781 <P>My internet is down. Is there a fault&nbsp;</P> Fri, 19 Jan 2024 08:35:39 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down-Is-there-a-problem/m-p/4540578#M372781 KarenSad 2024-01-19T08:35:39Z Re: My internet is down. Is there a problem https://helpforum.sky.com/t5/Broadband/My-internet-is-down-Is-there-a-problem/m-p/4540617#M372782 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/252066">@KarenSad</a>&nbsp;you won't find the answer to that on this forum. This is a public fourm where&nbsp; Sky customers help other Sky customers.</P><P>&nbsp;</P><P>I'd suggest using the service checker to see if it is reporting an issue:&nbsp;<A href="https://www.sky.com/help/servicestatus" target="_blank">https://www.sky.com/help/servicestatus</A></P><P>&nbsp;</P><P>Also check the steps on Sky's guide on how to test your broadband.</P><P>&nbsp;</P><P><A href="https://www.sky.com/pages/sky-com/test-your-broadband" target="_blank">https://www.sky.com/pages/sky-com/test-your-broadband</A></P><P>&nbsp;</P><P>If there is an issue you should call Sky and report it, as if the issue isn't resolved within 48 hours of you reporting it and its an issue outside your home, will be eligble from automatic compensation.&nbsp;</P><P>&nbsp;</P> Fri, 19 Jan 2024 09:30:54 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down-Is-there-a-problem/m-p/4540617#M372782 MarkGoldsmith 2024-01-19T09:30:54Z Re: My internet is down. Is there a problem https://helpforum.sky.com/t5/Broadband/My-internet-is-down-Is-there-a-problem/m-p/4540632#M372783 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/252066">@KarenSad</a>&nbsp; Your post has been moved fron the Sky Go forum as your issue is with Broadband.</P> <P>&nbsp;</P> <P>Have you tried running this test?&nbsp;&nbsp;<A href="https://www.sky.com/servicechecker" target="_blank">https://www.sky.com/servicechecker</A></P> Fri, 19 Jan 2024 09:41:34 GMT https://helpforum.sky.com/t5/Broadband/My-internet-is-down-Is-there-a-problem/m-p/4540632#M372783 GD1 2024-01-19T09:41:34Z