https://helpforum.sky.com/t5/Broadband/My-returns-packaging-not-arrived/m-p/4540426#M372738 <P>Hi</P><P>&nbsp;</P><P>My broadband contract ended on the 14th and I have not received the reith packaging. When can I expect it.?</P><P>&nbsp;</P><P>Regards</P><P>Wayne</P> Thu, 18 Jan 2024 20:48:30 GMT Waynef 2024-01-18T20:48:30Z https://helpforum.sky.com/t5/Broadband/My-returns-packaging-not-arrived/m-p/4540426#M372738 <P>Hi</P><P>&nbsp;</P><P>My broadband contract ended on the 14th and I have not received the reith packaging. When can I expect it.?</P><P>&nbsp;</P><P>Regards</P><P>Wayne</P> Thu, 18 Jan 2024 20:48:30 GMT https://helpforum.sky.com/t5/Broadband/My-returns-packaging-not-arrived/m-p/4540426#M372738 Waynef 2024-01-18T20:48:30Z https://helpforum.sky.com/t5/Broadband/My-returns-packaging-not-arrived/m-p/4540427#M372739 <P><a href="https://helpforum.sky.com/t5/user/viewprofilepage/user-id/3953218">@Waynef</a>&nbsp;<BR />If you’ve successfully cancelled your subscription Sky should send out returns packaging near the end of the cancellation period, [14 days for Broadband hub] to the address that the subscription was registered at.&nbsp;<BR /><BR />You can use any packaging as long as it’s secure and you may want to put a note inside with your account number and a list of equipment that is included. This link explains about how to receive an email with your return labels through Royal Mail. <BR /><A href="https://www.sky.com/help/articles/return-tv-broadband" target="_blank">https://www.sky.com/help/articles/return-tv-broadband</A><BR /><BR />If you haven’t anything suitable contact Sky again and ask if they’ll re-send. <STRONG>Keep your proof of posting safe and indefinitely </STRONG>and if you use Royal Mail’s collect from home service, keep a record of the tracking number.</P> Thu, 18 Jan 2024 20:50:06 GMT https://helpforum.sky.com/t5/Broadband/My-returns-packaging-not-arrived/m-p/4540427#M372739 Daniel0210 2024-01-18T20:50:06Z